Terms of service

Last updated: September 26, 2026

1. Overview

This website is operated by OZG Ltd. Liability Co., a Wyoming limited liability company (“OZG,” “we,” “us” or “our”). By visiting our website or purchasing from us, you agree to these Terms of Service (“Terms”), along with our Refund Policy, Shipping Policy and Privacy Policy, which are incorporated by reference. If you do not agree to these Terms, please do not use this website.

2. Eligibility and use of the website

You must be at least 18 years old, or the age of majority where you live, to make a purchase. You agree not to use this website for any unlawful purpose, to interfere with its security or operation, or to submit false or misleading information.

3. Products and descriptions

We work to display our products, sizes, colors and descriptions as accurately as possible. Actual colors may vary slightly depending on your screen. Product images may include griddles or accessories for illustration only; these are not included with your purchase unless stated. It is your responsibility to select the correct size for your griddle using the information provided on each product page.

4. Pricing and payment

All prices are listed in U.S. dollars (USD) and may change at any time without notice. Applicable taxes and shipping charges are shown at checkout. By placing an order, you confirm that the payment information you provide is valid and that you are authorized to use it.

5. Orders

Your order is an offer to purchase. We may accept, decline or cancel any order, including for suspected fraud, pricing or listing errors, or limited availability. If we cancel an order after payment, we will issue a full refund. We may limit quantities sold per person, household or order.

6. Shipping, returns and refunds

Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Refund Policy, including our 30-Day Money-Back Guarantee.

7. Proper use and safety

OZG griddle covers are designed to cover and protect the cooking surface of a griddle while it is not in use. Always allow your griddle to cool completely before placing a cover on it, never use the cover while the griddle is lit or hot, and follow any care instructions included with your product.

8. Ratings and reviews

Ratings or review figures shown on this website may reflect customer ratings from other sales channels where OZG products are sold, as described on our Disclosures page. They are provided for information and may change over time.

9. Trademarks and intellectual property

All content on this website, including text, graphics, logos and images, is owned by or licensed to OZG and may not be copied or reused without our written permission. Blackstone® is a registered trademark of its respective owner. OZG is an independent company and is not affiliated with, sponsored by or endorsed by Blackstone. Third-party brand names are used only to describe product compatibility.

10. Disclaimer of warranties

Except as expressly stated in our Refund Policy, our website and products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, OZG and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential damages arising from your use of this website or our products. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

12. Indemnification

You agree to indemnify and hold OZG harmless from any claims, losses or expenses, including reasonable attorneys’ fees, arising from your misuse of our website or products or your violation of these Terms.

13. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules. Any dispute arising from these Terms or your purchase will be handled in the state or federal courts located in Florida, unless otherwise required by law.

14. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.